Troubleshooting Guide for QuickBooks Error 15106

QuickBooks errors are very irritating and can hamper the daily workflow. One of the common issues that users face while using the software is QuickBooks error 15106. There is a high probability that you have also dealt with the error some time while using the software. This article is dedicated to the error code 15106 QuickBooks and ways to resolve the problem.

QuickBooks is a popular application that helps the user to manage their finances and keep track of the record. It has many amazing features and tools that assist the client in bookkeeping. But despite the incredible tools and features, the users are not much satisfied with the service. QuickBooks is prone to various issues and errors. Read the article till the end and resolve the error from your system.

QuickBooks Error 15106

The issue commonly introduced due to the problem while updating the software. Error 15106 generally occurs when the user is not able to receive or update the QuickBooks Payroll. While facing the QuickBooks error 15106, you may also receive the error message as:

Error 15106: The update program cannot be opened.


Error 15106: The update program is damaged.

It is important to learn about the error first before performing the troubleshooting. However, if left untreated for a longer period then it can also cause other problems in your system.

Causes that Triggered the QuickBooks Error 15106

There are many reasons that might have caused the issue to arise in your system. We have pointed down some of them below.

  • The third-party antivirus might be blocking the software from updating.
  • You may not have logged in as administrator on the PC. hence you can not read or edit the files without entering the proper credentials.
  • Some antimalware softwares like Webroot take the QuickBooks update application as a virus activity.

Solutions to Resolve the QuickBooks Error 15106

After thoroughly understanding the main reasons behind the occurrence of the QuickBooks Error 15106, you can now perform the troubleshooting procedure. The steps are very easy and effective to resolve the problem. If you are not very comfortable carrying out the steps on your own, then try to take professional help, they will guide you through the steps.

While performing the steps, be careful and do not miss any of them.

Method 1: Logging in Using Admin Credentials

To resolve the existing error, you can log in to the PC using the admin credentials. However, if you have logged in to the system as a different user, then log in as admin.

  1. Look for the QuickBooks Desktop icon, and then right click on it.
  2. Go to the option Run as Administrator and choose the option.
  3. The above steps will change the allow you to access the folders and files as administrator. It will provide you all privileges as an administrator.
  4. Now go to the company file and open it. Check if you are still getting the issue or not.

Method 2: Clean Install the QuickBooks Selective Startup Mode

If the above solution did not help you to resolve the problem, then try this method. In this method, we will try to perform the clean install process.

  1. The user is supposed to create a backup of the company file.
  2. Keep the license information and the product number with yourself, it is required to perform the following steps.
  3. Access the system in the selective startup mode and then make sure that no other third party software is blocking the task.
  4. Now install or uninstall the QuickBooks software 
  5. Choose the normal mode again to use the application.
  6. Check if you are still getting the issue or not.

Method 3: Turn off the User Account Control 

  1. Press the keys Windows + R on your keyboards together, to open the Run window.
  2. When the search bar is open, type Control panel.
  3. Press the OK button.
  4. Look for the option User Accounts and then select it.
  5. Ensure that you have selected the Classic View of User Accounts.
  6. Press on the Change User Account Control Setting button.
  7. Go to the slider and then click on the button Never Notify.
  8. Hit the OK option to continue.
  9. And then Turn the UAC off.
  10. Set the button to Always Notify and then hit the OK button.
  11. Turn on UAC.
  12. Then restart the system and the process is complete.
  13. Now check if you are still getting the error or not.

Method 4: Stop AntiVirus

  1. Press the keys Ctrl + Shift + ESC together on your keyboard and open the Task Manager.
  2. Go to the Processes tab and then look for the antivirus file with the .exe extension, for example, Webroot.exe.
  3. If the issue that you are facing right now is due to the antivirus then, uninstall the antimalware software.
  4. Hit the button End Process to continue.
  5. After that, consider changing the name of the file. To change the name follow the steps below very carefully.
  6. To access the File explorer, press the keys WIndows + E on our keyboard.
  7. Then navigate to the location C:\Program Files\Intuit\QuickBooks(year)\Components or C:\Program Files(x86)\Intuit\QuickBooks(year)\Components.
  8. At the end of the name of the file add .OLD.
  9. Update the QuickBooks Desktop software.

Final Note!

It is very easy to resolve the QuickBooks Error 15106. Hopefully, the above-discussed methods helped you to fix the problems with your system. If none of the methods worked for you to resolve the error then, try to contact the professional support team of QuickBooks. To access the helpline number you can refer to the official website of Intuit QuickBooks. The team is available 24 X 7 to guide the users in need.

If you found the blog helpful and informative then share it with your circle and teammates. Share which one from the above list assisted you to get rid of the issue.